Terms of service

Personal information may be collected on the website and is recorded in a computerized file on a server in the European Union by the individual company Enkore for the handling and smooth running of orders.

This information includes the surname, first name, address, telephone number and email address, the orders placed and the messages sent to the site administrator, as well as the current baskets and the last connections.

This information is stored in encrypted form on our servers, and access to it is strictly controlled and reserved only for those who need to access it.

In order to ensure complete transparency, the Enkore company leaves the possibility at any time to consult all the information it has about you by clicking on the "Account information" tab present in the "My account" page of the website.

They are kept for 6 months from the final delivery of the last items ordered. However, if the account created were to remain inactive for an uninterrupted period of 6 months, the personal data collected would be erased.

However, personal data whose retention is mandatory (such as accounting documents, delivery notes, etc.) will be kept in the form of archives for the entire duration required under the applicable regime.

The bank details of users are not collected by the Enkore company and are not subject to any processing by the latter. Users' bank details are exclusively and directly processed securely by the online payment service you choose at the time of payment (PayPal or ShopPay).

The relevant personal data is intended for the staff of the Enkore company in charge of processing the order, which operates within the European Union. The transfer of data to third parties is only carried out for the purpose of finalizing and carrying out the processing and sending of orders.

In the event of subscription to the newsletter distribution service, the relevant personal data may be transmitted to the staff in charge of the distribution of this newsletter. They are in no way subject to sale, transfer or communication to third parties.

You have the right to access, query, modify, rectify and delete personal data concerning you.

You also have the right to object to the processing of your personal data as well as the right to object at any time to this data being used for commercial prospecting purposes.

The Enkore company attaches particular importance to the protection of the personal data of its users, and invites you to adequately protect your personal data, by developing good practices, in particular in the choice of passwords.

The Enkore company undertakes to make its best efforts to notify users as well as the CNIL as soon as possible in the event of unauthorized access to any system hosting the personal data of its users.

For any exercise of rights relating to personal data, you can contact Enkore: